Personal Data
Privacy Policy
Privacy Policy
Privacy Policy of Dmoney
Introduction
This Privacy Policy (hereinafter — the “Policy”) describes how the Dmoney service (hereinafter — “Dmoney”, “we”, “us”, “our”) collects, processes, uses, and protects users’ personal information (hereinafter — the “User”, “you”).
This Policy applies to the use of the Dmoney website, as well as all related services and tools (hereinafter — the “Services”).
“Personal information” means any data that can directly or indirectly identify a user, contact them, or determine their identity.
We pay special attention to the protection of user data and take all reasonable measures to ensure its security, in compliance with applicable regulations and standards, including GDPR requirements.
1. Personal Information
When using Dmoney Services, the following data may be collected:
1.1 Registration Data
To access the functionality of the Service, the User registers by providing an email address and creating a password.
1.2 Transaction Information
We store information about completed operations, including transaction history, for accounting, security, and analytical purposes.
1.3 Technical Data
When using the Services, information is automatically collected, including:
- date and time of access
- IP address
- device type
- operating system
- browser type
Data may be collected both directly and through third-party analytics tools.
1.4 Additional Information
In certain cases (for example, during verification procedures), we may request additional information or documents.
We do not collect personal data without the user’s knowledge.
2. Age Restrictions
Dmoney Services are not intended for individuals under the age of 16 or another age established by the laws of the user’s country.
If you have not reached the required age, use of the Services is prohibited.
3. Purposes of Data Use
Personal information is used solely for the following purposes:
- ensuring the operation of the Services
- improving quality and user experience
- complying with legal requirements (including AML/KYC)
- preventing fraud and protecting users
- communicating with users (notifications, support)
- informing about changes and updates
- resolving disputes and enforcing rules
4. Data Retention
Personal information is stored for as long as necessary to achieve the purposes outlined in this Policy.
In some cases, data may be retained longer if required:
- by law
- to resolve disputes
- to fulfill obligations
The User has the right to request deletion of their data within the limits permitted by applicable law.
5. Cookies
Dmoney uses cookies to ensure proper functioning of the Services.
Cookies are used for:
- user recognition
- maintaining functionality
- tracking user activity on the website
- enhancing security
- fraud prevention
- analytics and service improvement
The user can manage cookie settings through their browser. Disabling cookies may affect the functionality of certain features.
6. Security
Dmoney takes necessary organizational and technical measures to protect personal information.
We do not sell, exchange, or transfer personal data to third parties for their own purposes.
The user is responsible for maintaining the security of their account credentials and must not share their password with third parties.
Despite the measures taken, we cannot guarantee absolute protection against all possible threats.
7. Policy Changes
Dmoney reserves the right to make changes to this Policy without prior notice.
The current version is always available on the website. By continuing to use the Services, the user agrees to the changes made.
8. Contacts
For any questions related to this Policy, you may contact us: